The EVV system must verify the following: 1. type of service performed. 2. individual receiving the service. 3. date of service. 4. location of service delivery. 5. individual providing the […]
Why is EVV a requirement?
EVV (Electronic Visit Verification) is the process for verifying that a caregiver arrived for their scheduled shift with a client. For a more detailed explanation, please use the following link […]
Will my location be tracked at all times?
No! The EVV (Electronic Visit Verification) mandate only requires a snapshot of the provider’s geolocation at time of clock-in and clock-out. No other GPS information will be taken by the […]
What browsers are compatible with SpokeChoice?
SpokeChoice recommends using Microsoft Edge or Chrome browsers. These browsers can be downloaded from your phone’s app store. Safari on iphones is NOT compatible with SpokeChoice.
What if I can’t remember my password for SpokeChoice or iSolved?
There is a “Forgot Password” link on each login page. Follow the steps to set up a new one. If you are still unable to sign in, email info@arioncare.com. A member […]
What is the difference between the SpokeChoice website and the iSolved Employee Portal?
www.spokechoice.com is our online timesheet system. You will use it to enter hours you work with your client, check your client’s remaining authorization hours, and view your timesheets as needed. https://amcheck.myisolved.com/ is the […]
Can a family member be my paid caregiver?
Yes, family members, friends, or neighbors are often hired as the first choice of caregiver to provide services for their loved ones. Typically, family members can be hired within a […]