Entering missing Habilitation Progress Notes (HAH): 1. Click on Progress Management 2. Click on Missing Objectives 3. Make sure you have the correct pay period then click on the pencil […]
What if I forget to clock in entirely?
You can fix this in “clock hours”. If two days pass from your worked hours SpokeChoice will not allow you to enter the hours, and you will need to contact […]
If I clock in/out incorrectly, can I fix it myself?
Yes! Select the “Request Visit Change” button on the AutoVisit page and you will be able to adjust an incorrect clock in/out.
As a guardian, when do I approve my provider’s shifts in SpokeChoice?
Shifts should be reviewed and approved daily. If the guardian fails to have all provider’s shifts approved by the 1st and 16th of the month, the provider will not be […]
What is AutoVisit?
AutoVisit is the name of the EVV (Electronic Visit Verification) solution being utilized within SpokeChoice.
What are the minimum verification requirements for EVV?
The EVV system must verify the following: 1. type of service performed. 2. individual receiving the service. 3. date of service. 4. location of service delivery. 5. individual providing the […]